Ubong will work with your leaders and teams to align goals at all levels with daily operations. This workshop has already helped AppLift and Ontotext reach business goals.
There are increasing trust problems in teams and when this happens, it affects engagement,productivity and your competitive edge. This workshop has already helped growing Software businesses in Bulgaria and around the world.
Ubong has helped build global contact center operations from Sofia for global coverage with Hire-Train-Deploy and other models. He has helped integrate Soft Skills, ITIL and other vital pieces of call center operations via training for Sales, Customer Service, Billing, Product teams and Account Management.
Trainings are run and planned differently for each business. A Master Trainer and Talent Strategist himself, Ubong will advise your business and HR leaders on the best approach that matches how you run trainings, whether as a profit center, as part of operations or part of a global HR plan. Ubong has designed and implemented global HR talent/training plans and frameworks across multiple locations.
As a professional IT trainer, Ubong has over 8 years experience designing and delivering Software training for IT teams in Bulgaria, Romania, the U.S and Canada. These include Marketing, Web (CRMs) and Email-based business applications.